We would like all our guests to know that we are taking their private information seriously, and will never share any information with any other third party – period.


1: Mandatory Information / Contact Forms

We use our contact  forms / booking forms to gather necessary contact information, so we can respond to you in a timely manner.
This information is used only to make sure that you, as a guest, are capable on booking the accommodation you have chosen, and that you will be able to enjoy it completely.
We protect this information and ensure that it remains confidential; we never sell client information or our client database to anyone, nor do we pass it on to associated companies or other partners.

2: Booking / Fee Processing

We do accept Paypal for payments, and will in the future accept credit cards. Stay tuned for more updates!
Our website is secured through WordPress, and uses standard encryption software (128 bit secure socket layer).

3. Email Newsletters

Once you have contacted us for more information or questions on our accommodation, your email address will be stored in our Email Newsletter database.
We send out email newsletters approximately 3-4 times a year, and only when there is anything new to report: Savings, last minute availability, special offers, etc.
At any time, you are able to unsubscribe by using the link provided on every newsletter, and you will not receive any other email newsletters in the future.

4. Collection of information of website visitors

We constantly seek to improve our website and the online services we offer. As part of these efforts, we collect and analyze certain information about visitors to our website. This data includes domain and/or web browser information.
We may track which website(s) you visited before arriving at our site and the website you link to when you leave
We may also keep a record of which pages you visit on our site and how long you spend on each page.


5. Casa Marino Procedures:

With the growth of electronic media we recognize that it is necessary to take further steps to protect the privacy of the individual. We fully support the new Canadian legislation, the Personal Information Protection and Electronic Documents Act, in its role to protect the privacy of the individual. Our role in protecting an individual’s privacy does not stop with this Act.

We maintain the security and confidentiality of the information disclosed by our travellers according to the strictest standards. We are continually looking for additional ways to ensure that the personal information we hold is secure and used in a responsible and respectful manner.

6. Reviewing personal information

All Casa Marino guests are entitled to examine the information we hold regarding them, subject to any restrictions required by law, and may request rectification of inaccurate or incomplete information.

8. Complaints

If you feel that we has not complied with this Privacy Policy or if you are otherwise concerned with our personal information gathering practices, then you may file a complaint by sending a letter to Louis Marino, 346 Hoodoo Crescent, Canmore, AB, T1W 1A9, Canada, or by email to [email protected]
Complaints or requests for information shall be the object of an investigation or response within 20 business days. If the complaint is justified, we will take the appropriate measures to address the complaint, including access to the requested information, by proceeding with rectification or, as the case may be, by amending its policy and practices.